Privacy policy

1. The short version

“Our apps” means software published by buyonce.ai. We collect only the information needed to sell, deliver, support, and improve our apps. We do not sell your personal information. We do not use purchase information to add you to marketing email without your separate consent.

2. Information we collect

When you ask for updates

We collect your email address, the page or product you expressed interest in, consent and confirmation timestamps, and unsubscribe status.

When you contact support

We collect your email address, message, and any details you choose to include so we can answer your request.

When you purchase or verify ownership

Our checkout provider collects payment and billing information. We retain a narrow purchase record such as your verified email, product, purchase status, provider identifiers, and relevant refund or revocation timestamps. We do not store full payment-card details.

Technical and anti-abuse data

Our hosting and anti-abuse services may process IP addresses, request headers, timestamps, and challenge results. We use this information to operate the site, prevent abuse, and diagnose failures.

3. How we use information

• Deliver purchase confirmations, sign-in codes, updates, and support replies.
• Verify that a person owns a product and restore access on personal devices.
• Process refunds, disputes, fraud checks, and legally required records.
• Protect forms, infrastructure, customers, and the studio from misuse.
• Send optional product updates only after double opt-in.

4. Outside services

We use outside services for payment processing, hosting, data storage, email delivery, customer support, fraud prevention, and other infrastructure needed to run buyonce.ai and deliver our apps. These services receive only the information reasonably needed to do their work and process it under their own terms and privacy policies.

Some optional app features may connect to AI services you choose to use. When you use one of those features, the relevant request and content are processed by that service under its terms. Service providers may process information in countries other than the one where you live.

5. Email choices

Product-update email requires a confirmation link. You can unsubscribe through the link in an email or contact us. Transactional messages needed to deliver a purchase, verify access, or answer support are separate from marketing consent.

6. Retention and deletion

We keep confirmed update subscriptions until you unsubscribe or ask us to delete them. Support messages are kept only as long as reasonably useful for support and safety. Purchase, refund, tax, fraud, and dispute records may be retained as required for legal and financial obligations. Anti-abuse and operational logs are retained for limited periods set by us or our providers.

You may ask to access, correct, export, or delete personal information. Some records may need to remain where law, fraud prevention, or financial obligations require it.

7. Local files and connected accounts

Our apps are designed to keep your work on your device unless a feature clearly asks you to send or share it. Your buyonce.ai ownership identity is separate from any third-party account you connect. When you choose to use a connected feature, the relevant content and request are handled according to that service and the choices shown in the app.

8. Security, children, and changes

We use reasonable technical and organizational safeguards, but no system can guarantee absolute security. buyonce.ai is not directed to children under 13, and we do not knowingly collect their personal information. We may update this policy as the products or providers change; the date at the top shows the latest revision.

9. Contact

Questions or privacy requests can be sent to george@buyonce.ai.